Once you have registered as a PM Member, you should have been prompted to verify your email to confirm registration. You must complete this verification process to create your account… its a step (we know), but it is to protect your privacy and keep out the spammers!
If you were unable to link back to Public Marketspace from your email, click the “Sign in” button and enter your user name and password. Once your membership has been recognized, you may now click “My Profile” and go to your Member profile page. Managing your profile is as easy as editing all the appropriate content boxes and uploading an appropriately sized (110px x 130px) jpg for your profile pic.
As a Member, can people find me on Public Marketspace?
Yes. Your Member public profile is visible to Vendors, other Members and people visiting PM. This will also be visible with the IM Chat function (TBD).
As a Member, can I buy something as a gift for someone else on Public Marketspace?
You can buy gifts from PM Vendors, but PM does not offer gift wrap or specialty gift shipping at this time.
As a Member, can I purchase items on Vendor websites other than PM?
PM Vendors can sell on Public Marketspace, or they may Showcase / Feature an item that is for sale on their other business website. Members are welcome to make purchases on any Vendor directed website, however, PM is not responsible for any shipping, handling, returns or product guarantees from purchases made on any other website.
How can I track my order?
Tracking your order should be available through the order confirmation email, with the supplied tracking number supplied by the select shipping provider. If you have not received your order in 10-14 business days after purchase, contact the PM Member support team at memberteam@publicmarketspace.com Please have all purchase order information handy to help us determine the problem.
What is the PM Return Policy?
Public Marketspace offers purchase assurance on every transaction as the Merchant of Record.
Members may return most unused, unopened items sold and fulfilled by PM within 30 days of delivery for a full refund. All refunds will be processed in 10-14 business days and mailed to the Member shipping address associated with the purchase order. The shipping costs for returning a purchased item will be the responsibility of the Member unless the return is a result of an error by PM; if PM is at fault a credit for the amount of the shipping will be refunded to you.
Do I need a Paypal account to shop on Public Marketspace?
No. As a registered Member you do not need a Paypal account to buy anything on Public Marketspace. We manage the complete transaction with our custom shopping cart allowing you to make one purchase from multiple Vendors.
Another way we want to make your time shopping local with us fun and easy!
If you were not prompted to JOIN as a Product or a Service Vendor, then you can become a Member to begin the process. Once you have registered as a PM Member, you should have been prompted to verify your email to confirm registration. You must complete this step to verify the account.
In that email there is a link back button to PM, and next steps page with the option to continuing shopping or set up one of two shop profiles (Sell Products –or- Market Services). These buttons will link you to the appropriate Vendor application pages. Choose the one that best describes your business.
If you were unable to link back to Public Marketspace from your email, click the “Sign in” button and enter your user name and password. Once your membership has been recognized, you may now click “My Profile” and go to your Member profile page. Managing your profile is as easy as editing all the appropriate content boxes and uploading an appropriately sized profile pic.
As a Vendor, how do I get paid?
PM processes all transactions from the week of the First Monday of the month, through the last Friday of the month. Payments are a cumulative transaction record for the month, less transaction fees and a 10% reseller discount collected by PM for managing Vendor sales as the Merchant of Record.
All payments are mailed to the business address supplied at Vendor registration. PM must have a Vendor supplied Taxpayer ID or SSN on file to process payment.
How do I fit my logo on my profile?
The dimensions of the logo banner are fixed for horizontal display. Vendors have multiple options to fit their logo – PM design services will be available in September 2010. Until then, please contact our Vendor support team and we will see what we can do to help.
Why should I join Public Marketspace?
PM is an online sales and marketing channel with social media functionality on an eCommerce platform, and it is exclusively for the small business entrepreneur. Our Vendors can post up to 100 live products, outbound link to any website or blog, raise their organic search ranking and be a part of something to do online for the annual cost of $20. That’s an incredible value with that kind of exclusivity.
What is my product Showcase?
You can elect to Showcase the top 3 products in your collection. These products will be highlighted and posted at the top of the page until you change them. You may also elect the Vendor Direct option for Showcased items—meaning the product is not for sale on PM (the item is permitted as a promotional item for sale elsewhere) but you elect to sell the product on your other business website. This is allowed, but the 3 Vendor Direct products must match the 3 Showcase products, and all responsibilities and liabilities for the transaction and fulfillment are solely accepted by the Vendor.
How does the Showcase work with Vendor Direct?
The Vendor Showcase is a highlighted box to promote your top three products. Vendors can have 3 live product images in the Showcase at any time and change them at any time. Vendor Direct is an option on PublicMarketspace.com that allows established entrepreneurs with an existing web presence to link directly to another website for sales. Vendors may have 3 products not for sale on PM but for sale on their other website, and these must match the 3 products listed in the Showcase. Selecting the Vendor Direct option will default select your Showcase. When selecting the Vendor Direct option, make sure to describe how Members can buy the products (or services) and provide a link to the other website. This is allowed, and all responsibilities and liabilities for the transaction and fulfillment are solely accepted by the Vendor.
How do I become Featured?
You can apply to become “Featured” at any time, up to eight weeks at a time x 2 for each respective product. Being featured is not guaranteed, and PM will vet applications based on Member Ratings / number of Featured products and Vendors per Category / and the frequency of Feature requests. Being Featured is a great opportunity to increase visibility and we recommend you position yourself wisely according to when the need for your service or product is most relevant.
Can a Vendor Feature a Vendor Direct product (or service)?
Yes, you can apply to become “Featured” at any time, up to eight weeks at a time x 2 for each respective product. Being featured is not guaranteed, and PM will vet applications based on Member Ratings / number of Featured products and Vendors per Category / and the frequency of Feature requests. This also applies to Vendor Direct products (and services) as being Featured is a great opportunity to increase visibility.
Frequently Asked Questions
I am searching for help as a Member / as a Vendor
Member FAQs
How do I set up my Member profile?
Once you have registered as a PM Member, you should have been prompted to verify your email to confirm registration. You must complete this verification process to create your account… its a step (we know), but it is to protect your privacy and keep out the spammers!
If you were unable to link back to Public Marketspace from your email, click the “Sign in” button and enter your user name and password. Once your membership has been recognized, you may now click “My Profile” and go to your Member profile page. Managing your profile is as easy as editing all the appropriate content boxes and uploading an appropriately sized (110px x 130px) jpg for your profile pic.
As a Member, can people find me on Public Marketspace?
Yes. Your Member public profile is visible to Vendors, other Members and people visiting PM. This will also be visible with the IM Chat function (TBD).
As a Member, can I buy something as a gift for someone else on Public Marketspace?
You can buy gifts from PM Vendors, but PM does not offer gift wrap or specialty gift shipping at this time.
As a Member, can I purchase items on Vendor websites other than PM?
PM Vendors can sell on Public Marketspace, or they may Showcase / Feature an item that is for sale on their other business website. Members are welcome to make purchases on any Vendor directed website, however, PM is not responsible for any shipping, handling, returns or product guarantees from purchases made on any other website.
How can I track my order?
Tracking your order should be available through the order confirmation email, with the supplied tracking number supplied by the select shipping provider. If you have not received your order in 10-14 business days after purchase, contact the PM Member support team at memberteam@publicmarketspace.com Please have all purchase order information handy to help us determine the problem.
What is the PM Return Policy?
Public Marketspace offers purchase assurance on every transaction as the Merchant of Record.
Members may return most unused, unopened items sold and fulfilled by PM within 30 days of delivery for a full refund. All refunds will be processed in 10-14 business days and mailed to the Member shipping address associated with the purchase order. The shipping costs for returning a purchased item will be the responsibility of the Member unless the return is a result of an error by PM; if PM is at fault a credit for the amount of the shipping will be refunded to you.
Do I need a Paypal account to shop on Public Marketspace?
No. As a registered Member you do not need a Paypal account to buy anything on Public Marketspace. We manage the complete transaction with our custom shopping cart allowing you to make one purchase from multiple Vendors.
Another way we want to make your time shopping local with us fun and easy!
ADDING MORE EACH WEEK…
Not finding what you’re looking for?
Contact us at memberteam@publicmarketspace.com
Vendor FAQs
How do I set up my Vendor profile?
If you were not prompted to JOIN as a Product or a Service Vendor, then you can become a Member to begin the process. Once you have registered as a PM Member, you should have been prompted to verify your email to confirm registration. You must complete this step to verify the account.
In that email there is a link back button to PM, and next steps page with the option to continuing shopping or set up one of two shop profiles (Sell Products –or- Market Services). These buttons will link you to the appropriate Vendor application pages. Choose the one that best describes your business.
If you were unable to link back to Public Marketspace from your email, click the “Sign in” button and enter your user name and password. Once your membership has been recognized, you may now click “My Profile” and go to your Member profile page. Managing your profile is as easy as editing all the appropriate content boxes and uploading an appropriately sized profile pic.
As a Vendor, how do I get paid?
PM processes all transactions from the week of the First Monday of the month, through the last Friday of the month. Payments are a cumulative transaction record for the month, less transaction fees and a 10% reseller discount collected by PM for managing Vendor sales as the Merchant of Record.
All payments are mailed to the business address supplied at Vendor registration. PM must have a Vendor supplied Taxpayer ID or SSN on file to process payment.
How do I fit my logo on my profile?
The dimensions of the logo banner are fixed for horizontal display. Vendors have multiple options to fit their logo – PM design services will be available in September 2010. Until then, please contact our Vendor support team and we will see what we can do to help.
Why should I join Public Marketspace?
PM is an online sales and marketing channel with social media functionality on an eCommerce platform, and it is exclusively for the small business entrepreneur. Our Vendors can post up to 100 live products, outbound link to any website or blog, raise their organic search ranking and be a part of something to do online for the annual cost of $20. That’s an incredible value with that kind of exclusivity.
What is my product Showcase?
You can elect to Showcase the top 3 products in your collection. These products will be highlighted and posted at the top of the page until you change them. You may also elect the Vendor Direct option for Showcased items—meaning the product is not for sale on PM (the item is permitted as a promotional item for sale elsewhere) but you elect to sell the product on your other business website. This is allowed, but the 3 Vendor Direct products must match the 3 Showcase products, and all responsibilities and liabilities for the transaction and fulfillment are solely accepted by the Vendor.
How does the Showcase work with Vendor Direct?
The Vendor Showcase is a highlighted box to promote your top three products. Vendors can have 3 live product images in the Showcase at any time and change them at any time. Vendor Direct is an option on PublicMarketspace.com that allows established entrepreneurs with an existing web presence to link directly to another website for sales. Vendors may have 3 products not for sale on PM but for sale on their other website, and these must match the 3 products listed in the Showcase. Selecting the Vendor Direct option will default select your Showcase. When selecting the Vendor Direct option, make sure to describe how Members can buy the products (or services) and provide a link to the other website. This is allowed, and all responsibilities and liabilities for the transaction and fulfillment are solely accepted by the Vendor.
How do I become Featured?
You can apply to become “Featured” at any time, up to eight weeks at a time x 2 for each respective product. Being featured is not guaranteed, and PM will vet applications based on Member Ratings / number of Featured products and Vendors per Category / and the frequency of Feature requests. Being Featured is a great opportunity to increase visibility and we recommend you position yourself wisely according to when the need for your service or product is most relevant.
Can a Vendor Feature a Vendor Direct product (or service)?
Yes, you can apply to become “Featured” at any time, up to eight weeks at a time x 2 for each respective product. Being featured is not guaranteed, and PM will vet applications based on Member Ratings / number of Featured products and Vendors per Category / and the frequency of Feature requests. This also applies to Vendor Direct products (and services) as being Featured is a great opportunity to increase visibility.
ADDING MORE EACH WEEK…
Not finding what you’re looking for?
Contact us at vendorteam@publicmarketspace.com